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We live on a mountain and cell phone reception is spotty at best. My next door neighbor came over and asked if I know computers, which I do a little bit except for Ipads. I can usually figure out a problem though but this one stumped me. I called customers support and was walked through the problem. BOB'S YOUR UNCLE! Perhaps we sometimes get what we give. Remember they can get stumped too. I give this lne 4 out of five, no make that five since my neighbor is ecstatic.
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