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Not in Canada. Package was received from Singapore, and went straight into the trash. Not risking giving my dog counterfeit products. Very disappointed in this company blatantly deceiving the public on their location.
Tip for consumers:
Blatant deceit using Canada in their name when they are in China and do not even ship to Canada.
Products used:
None. Threw it in the trash, as it was medication for my dog. Did not want to risk using counterfeit medication as it came from China and not Canada.
We had an event coming up and our ice maker malfunctioned. Searched online for the parts over the weekend, and paid more with this company due to their shown delivery date. Time was important. They said the parts would arrive Wednesday. Big joke, and in my opinion the site is intentionally misleading customers as to delivery date. They didn't even ship until Tuesday and then sent a notification that "Fedex" had told them my order would be arriving late. Tracking shows there were no issues with Fedex, just that GRP lied about when the parts would arrive. Took a full week after my order as they shipped it the slowest way possible. When contacting Customer Service as they missed my needed timeline by a mile, I was sent a cut and paste statement from deep on their site saying they weren't responsible. Extremely poor customer service. I should have searched BEFORE I ordered and I would have seen the warning from the Better Business Journal about their pattern of issues. Never again!
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Empty.
Check out worked poorly. Several items were hard to enter and entered info disappeared
