John R.

So I went to the optical department in Stockton California. The greeting by the employees was less that proper. During my eye exam the supposed Doctor did the exam and then tried to explain to me why i needed certain contact lenses but his explanation was as if he was talking to another eye doctor. When he finally explained it I paid and left to try out the two lenses he gave me. I then called them to order and they said I never paid for my original exam. I had to go back on my credit card statement to prove to them I paid the original exam of 89.00. I asked them how they would have let me leave without paying foir the exam and she said several people get mad and leave without paying. I sent them my credit card statement to prove I paid which they should have been able to pull up on their own computer to show it was paid. The prescription the supposed Doctor filled out for me on my original appointment was not filled out correctly and when I tried to have the prescription filled elsewhere they wouldn't do it because the prescription was not complete. I am a retired doctor of Audiology and know what a doctor is suppose to do for patients. If you do business with them you are a fool!