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The process of starting your resume is clunky and awkward to get through. I would recommend a plug in data system that allows you to toggle between resume sections adding the data to be collected and put in resume format. As it stands now I basically did my whole resume and the system reformatted it. Also trying to get customer assistance is terrible, I still have no idea who is sending out my resume, to whom it will go to, and when it will go out. I paid for that service but have not received any notifications about what's next. A liaison would be nice.
I still have not actually received any response from a representative.
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Hi John,
We apologize for any issues that may have occurred with your documents and are committed to resolving the issue for you.
Our Customer Care team will contact you to better assist you.