We have had a mixed level of support from Visualsoft, without doubt the support need to improve. However, the support we have received from Leigh Davison has been off the scale, this guy is on another level and a credit to Visualsoft. Matty Pearson is also another good one. These people are the reason we haven't gone elsewhere long ago. This is a great company, it needs more great people like these two guys, thank goodness they are there.
Hi there John,
Thank you so much for taking the time to leave this feedback - we take everything on board and really appreciate your comments.
I'm really happy to hear how pleased you have been with the service received from Leigh and Matty, I will be sure to share your comments with them this morning.
I'd be interested to chat with you regarding support and how we can further improve the level of support provided. If you would like to discuss this further, please feel free to contact me on beth.thompson@visualsoft.co.uk and I will make sure any feedback provided makes its way to the right people.
Thank you again!
Beth Thompson
Marketing Manager