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Acct was funded but they put a hold on telling me to call. 30 min call wait time to be told to upload a bank statement. Did that and called back (another 30 minute hold) to be told I needed multiple other documents. Both customer service people were indifferent and couldn't answer any questions. I asked if all this was needed why was it not asked for at the start? I've been trying to make a trade for 2 weeks now and I'm still not there. Going to withdraw my funds and trade elsewhere. For such a name brand company their customer service is abysmal.
Tip for consumers:
Strongly advise anyone to stay away from Etrade. Use a brokerage that cares just a little bit about you. Communication and customer service is sub par.
John O.'s review of E*TRADE earned a Very Helpful vote
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