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Placed order with Legal Zoom for an LLC. My initial request was made on January 19th for a TN State Business License and a Federal EIN. I have a show scheduled for February 19th and needed this documentation to get my bank account established. The first mistake they made was delay the document submission for 7 days. They did offer me a discount due to this mistake which I appreciated. Today is the Friday before my show and I just found that they incorrectly completed the documents for the state and had to resubmit the application - So, I won't have my account in place in time for the show. Once again they gave me a $75 credit. I used Legal Zoom because I wasn't sure I understood the process, but the time I have spent calling them regarding my business, could have been spent contacting the state and handling this process myself. They say I will have my TN license the first of next week. We shall see.
Johnna S.'s review of LegalZoom earned 8 Very Helpful votes
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I spent money with legal zoom to set up my LLC. I was told my brand name was available and even...
Hi Johnna, we're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right. We will review your order history to determine how this happened and contact you directly. We look forward to speaking with you and hope to make your experience with LegalZoom a better one. Please also feel free to contact manager any time via help@legalzoom.com.