- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
This issue was resolved beyond my satisfaction. I was contacted and was offered a 30% (considerably more than the booking fee). I requested 10% as that covered the booking fee. I will be more attentive next time to make sure I'm on the hotel website.
At no time did I believe I was bookIng with a 3rd party vendor. The whole booking is a scam to make you think you are on the hotel's official site. They charge you $20.00 to book what would be free if you were on the hotel site. No additional services are provided.
John M.'s review of Getaroom earned a Very Helpful vote
John hasn’t received any thanks yous.
John doesn’t have any fans yet.
John isn’t following anybody yet.
Empty.
John, Great news-Your refund has been set up! We do take all of our customers' reviews very seriously and would appreciate it if you would either update your negative comments/star rating on Sitejabber with your positive resolution, or remove them. On behalf of the entire Customer Service Department with Getaroom.com, we thank you for the service opportunity.
Sincerely,
Getaroom