John M.

I had enjoyed a happy relationship with Watchessell for some months having bought several repro watches. However, I am now VERY DISPLEASED with this outfit. I ordered three watches on one order a few months ago and one of these was not as I requested. I won't say this one was substituted but I have my suspicions. After informing them of their 'error' and requesting they reimburse me for the return shipping, they gave me an excuse for not being able to pay for the return shipping due to 'some problem within their system' and 'Annie' offered me a 30% discount off my next order which I accepted. After placing an order for another watch less the promised 30%, one of their 'heavies' got in touch billing me for my order PLUS $20 shipping. I have never been charged for shipping by them as it's included in their advertised prices (see their website).
30% off is just that - off the advertised price is the expected reduction. So, they don't stand by their statement regarding returning items that are sent to customers in error. I never did get the watch and any type of communication with them is ignored.