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john m.

Denver, CO

Contributor Level

Total Points
84

1 Review by john

  • Eventbrite

2/6/24

Eventbrite used to be fantastic. Then at the end of 2023, their brilliant engineers decided to revamp their entire eventbrite from editing to marketing and now it takes a lot longer to post and their email marketing consistently reads, "import is taking longer. Please check back soon" and it never imports your list. Their customer service is terrible. After struggling to finally find the option to "chat" you'll be on hold for a long time waiting for responses and their chat doesn't allow a feature to send them screenshots. Instead they ask you to go to an outside website and set an account just to send them a screenshot. Really sad to see how Eventbrite has literally died in the last year. I cancelled my premium service with them and I won't even post there anymore. Don't waste your time or money. Hopefully they'll be in bankruptcy soon.

Service
Value
Quality

john hasn’t received any votes.

john Has Received 2 Thank Yous

Thumbnail of user ncvibes1
Bearta A. thanked you for your review of Eventbrite

“Thank you -yes I agree If if you found an alternative platform please let me know ncvibes1@gmail.com They are a rip off and zero customer service”

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Mike S. thanked you for your review of Eventbrite

“People need to be paid what they are owed and Eventbrite needs to shut down ASAP.”

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