John M.

They claim to shipping will take "7-16 days" but prepare for AT LEAST a month before you get your order. I ordered a sweater for my girlfriend's birthday and now it's over 2 week late. I contacted customer service who indirectly told me they hadn't even shipped my package yet! (thanks for the update). But the absolute nail in the coffin was when I first tried to contact customer support through their instagram which my gf suggested because I'd get a fast response - after commenting my complaint on their instagram, they not only deleted and ignored my comment but then BLOCKED me - which I confirmed on my girlfriends account. EXTREMELY UNPROFESSIONAL. Save yourself the time and headache and avoid this company!
**by the way, still haven't received my package so there's no guarantee I'll even get it/it's correct - my faith is low