For Business
Write a Review For Business Write a Review
Thumbnail of user johnm11382

John M.

Contributor Level

Total Points
82
0
1

1 Review by John

Jessica London

  • Jessica London

“Customer Service is the worst”
1/11/23

On June 2022, I purchased a coat for my wife as a Christmas gift. I called on 1/10/23 and ask to exchange for a different size. I was told Jessica London has a 60 day return policy. I just want to exchange for size, but it is past the 60 day return policy. The coat was never worn, it still has the tags on it. I don't understand why they won't exchange for size. Do yourself a favor and stay away from this company.

Service
Value
Shipping
Returns
Quality
  • Comments (0)
  • 3.3K Views
Helpful  (0)
Thank you

John hasn’t received any votes.

John Has Received 1 Thank You

Thumbnail of user pennyj140
Penny J. thanked you for your review of Jessica London

“They are lousy. I returned some that I didn't even order and they want to make me pay the shipping. I filed a dispute. I will never purchase from them or any other sister companies associated with them.”

John doesn’t have any fans yet.

John isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user eomckeever
Jan G. reviewed Jessica London
3/30/24

Brand new jacket from them. Washed so it could worn for the first time. Huge seam rip out...

Thumbnail of user jeans1423
Jean S. reviewed Jessica London
3/18/24

Bought 2 tank dresses - same style but different colors - in the same size I've worn for several...