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JOHN M.

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Total Points
81

1 Review by JOHN

  • Goedeker's

6/28/22
Verified purchase

We got a refrigerator online along with an entire set for the kitchen. The few hundred dollars price difference is not worth it trust me. Our refrigerator we ordered in July did not get delievered until February which we were very understanding about due to everything going on.
When it arrived it did not work but we did not know until April when we plugged it in at the new house (since we ordered as soon as we started building). Now it is almost July and we have not had a working refrigerator for nearly 3 months, we have contact them, and whirlpool and after 3 service calls with 2 repair companies we are waiting on another service call which is 5 weeks out to see if replacing parts will fix it or now - the entire sealed system is broken and will not cool.
Goedekers has been no help, they have no solution and no customer service. We have ask for a refund or replacement and keep getting the run around since they are waiting for the 1 year to expire. We also did not get our rebate they advertised since we did not have the serial numbers in time to apply for the rebate cut off. Just a pain after 13+ hours with customer service and 3 days waiting around at home 6 hrs each time for a repairmen still no working refrigerator. $4K+ metal paper weight in our kitchen for months.

Buy local so you can return or talk to someone - do not buy here

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