John L.

I ordered brown frames and when I got the order confirmation it said black frames. So I emailed support and they emailed back that they had changed the order to brown frames. Then after waiting weeks for the order to arrive, wala!, I received black frames. I have no idea if they sent the lenses I ordered. I bought all the premium options and these glasses cost me a ton of money. The thing is I need these glasses now and I don't want to spend the time to dispute this and wait for a new pair. So I am keeping them. Yes, they screwed me royal. I wish they would take me off their mailing list. I will never do business with them again and I would never refer anyone to them.