John L.

I would advise not doing business with Chinavasion. I purchased a rear view mirror back up system. It lasted 30 seconds and that was it. I contacted Chinavasion about the problem. They told me to send a complete explanation of the problem. Which I did. I was then told I had to return the product to China. It cost me $25.00 to ship. Couple of months later I got it back. They said it had been checked out and was working. I installed it again and it was still dead. I contacted Chinavasion again. They said I had to send a video of the problem. Which I did. It was completely obvious the product had never checked but only returned. It was dead the first time and it was dead still. They told me I had to return it again. I told them I wanted my money back. They said I had to return the product first. If it was determined it did not work then they would give me money back. So I had to spend another $25.00 dollars to send it back. When I complained about how much I had to spend to get my money back I was told ( Well we had to spend money to sent it back to you the first time). If they had sent me another new one instead of the still broken one I would not have complained. They eventual determined it was broken. Which means they actually looked at it this time. They wanted to give me store credit which I refused. I did get some of my money back. But not all. Some how there records showed $30.00 less than my PayPal bill. So to do business with Chinavasion it cost me over six months of time writing emails, installing and uninstalling the mirror backup system and $80.00. Of which I have nothing to show for it.