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I placed an order for over $200 and got a confirmation email, great. After 48 hours I didnt receive an email saying it was shipped. According to their website, items ship within 24-48 hours if in stock. Their website stated it was in stock or they would contact you if that changed. I started with a phone call to get a status of my order, then another one. After 20 plus calls and email attempts, I got NO response. They did not answer the phone even once or replied to any of my emails. Its ironic how their website says they would love to hear from you. Total BS! If youre thinking about placing an order, try calling them to see what happens. Dont be surprise if they dont answer. You might have better luck if you place an order through eBay or purchase something they make, but dont expect any luck with other products. I eventually contacted PayPal and they refunded my money rather quickly. I guess PayPal couldnt get a hold of them either.
Tip for consumers:
Try calling them before placing an order. If they don’t answer the phone, don’t place the order. Avoid the headache and hassle I went through.
John J.'s review of Moddiction earned a Very Helpful vote
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