John J.

Purchased a dvd for my SatNav and everything seemed fine, until I drove down the road and found there was no voice guidance.
Sent a messages via their website, but received no reply. Sent one from my own address, still no reply. This went on for days. Then sent a message from a different e-mails address on my computer making a sales enquiry. Had a reply in minutes.
Told them who I was and had a reply to my query in minutes. Said I wanted to send it back 'Signed For' for a refund. Told not to as the address I was given was just a mailing address. So, no phone number, no address, no way of contacting or tracing them, if they didn't want to answer. What sort of business is that. If I hadn't paid via PayPal, I would never have had a refund, as they refused to give me one.
So, be very, very careful...