Thanks for taking the time to write a review. Firstly I am very sorry you feel this way, I assure you we are not "scam artists". If you are in a contract that you are trying to break early then there will (like every other service provider) be an early termination fee to pay, Such as when you are in an agreement for a mortgage that you wish to terminate early - you will have a redemption fee to pay. I am unable to locate your details from the post. Please can I ask that you email us directly and allow me to investigate your account, as for a member of staff "hanging up on you" then this will be looked at as well. This is not something that we would ever allow unless a customer has been rude and using abusive / offensive or threatening language. I look forward to receiving your email customerservices@uniteldirect.co.uk
John Has Earned 14 Votes
John J.'s review of Unitel Direct UK earned 14 Very Helpful votes
Thanks for taking the time to write a review. Firstly I am very sorry you feel this way, I assure you we are not "scam artists". If you are in a contract that you are trying to break early then there will (like every other service provider) be an early termination fee to pay, Such as when you are in an agreement for a mortgage that you wish to terminate early - you will have a redemption fee to pay. I am unable to locate your details from the post. Please can I ask that you email us directly and allow me to investigate your account, as for a member of staff "hanging up on you" then this will be looked at as well. This is not something that we would ever allow unless a customer has been rude and using abusive / offensive or threatening language. I look forward to receiving your email customerservices@uniteldirect.co.uk