Thumbnail of user johnj135

John J.

Contributor Level

Total Points
164

2 Reviews by John

  • Reservation Counter

12/30/21
Verified purchase
Thumbnail of user sandraw1449
Sandra W. – Reservation Counter Rep

John, Thanks for your review of the booking process.

  • Ultius

5/13/14

There are many other services out there that can give you much better papers. Ultius has been late on 2 of 4 of my orders. One of them being extremely late. The writer just "gave up" and they had to reassign a new one when it was already late.

The customer service likes to pretend they care at all about your paper. Just steer far away from this company. They DO NOT have their stuff together. If you don't care about tardiness, quality, and customer service, go ahead and use them. I will never use Ultius again.

Thumbnail of user dantef5
Dante F. – Ultius Rep

Hi John,

Thanks for your feedback. We value all customer complaints and comments, and I'm sorry to hear that you had a negative experience with our company. If you'd like to contact our customer support staff at the number below, we will do everything we can to make sure that your concerns are addressed.

Writers that fail to complete work on time are immediately fired from our company, as that is something that we simply do not tolerate and do not condone. Thankfully, it is extremely rare that this happens, and we apologize that it happened to you. Again, please visit the Ultius customer support line below and we will do everything we can to make this right.

Thanks,
Ultius Customer Support
1-800-405-2972

John Has Earned 4 Votes

John J.'s review of Ultius earned 4 Very Helpful votes

John hasn’t received any thanks yous.

John doesn’t have any fans yet.

John isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user annef684
4/29/24

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Thumbnail of user timothyd1025
4/29/24

It seems to work just fine. I got online and selected what I needed.