This company looks very reliable! And maybe it thinks it is! But I will never waste my time or Money here! Let me start by saying I have purchased European shoes sized zone by double numbers (36) so on a US size 6 is a size 6! The Boots I ordered was a U. S size 6 women's boot. It came as a child's Size 4. I want my Money Back! But it is not that easy. I ordered on December 10 2014-standard 5 to 8 days! Today is 01/13/14 and they just came today in a box ripped, smashed and barely together! Many attempt w/fail results bad # no email that worked? Reported to Pay Pal. Finally a respond (BE PATIENT) I'm going to contact Attorney General. Dressve here's my order number, LN*******CN refund me my money through yr PayPal. And I'll return the child size boots! Very Disappointing customer serv. And product.
Dear Johnita,
I'm sorry that you had a bad shopping experience on our website. Our company required customer service staff to reply to our customer's email within 24hrs, and service our customer friendly, but the person who is responsible for your order go against this policy. Could you please tell me your order number to help us find out the person so that we can punish her? Also, we will stop cooperrating with the supplier according to your order number.
Thanks for pointing out our problems, we will try our best to make up our deficiency and do better in future.
Thanks for your review and best regards!