Rip off company! I tried numerous times to contact Viagogo, i couldnt get anyone on the phone, i sent letters and had two returned as 'not at this address' even though it was their London address's i sent letters too. I tried e mailing and never got an answer. I was ripped off for over £300, never received the tickets i bought. This is THE worst company i have ever had the misfortune to trust with my money. Stay clear!