John H.

Product was XL Beagle Portrait T shirt, ordered Feb 1 and received about 10 days later. What I got was probably size medium. I could hardly get it over my head and the material felt like canvas and the portrait felt like heavy paint. So within two days asked for return and refund. Waited a couple oof weeks and there after repeated request frequently. Their response was waiting for verification (from whom?). Finally March 1, was given to go ahead, but never provided a return label, or instructions for returning it. So shipped back by UPS the cheapest I could get at $12.59. Just received notice of refund for $29.90, so no refund for the shipping costs of $19.59, both ways. I think I will stick to shopping only at Amazon from now on.