This site is a complete scam and should never be available. I set up an application to get a replacement social security cards for me and my family. After receiving them i noticed that many things on the applications were wrong and needed to be fixed. I requested a refund after finding out from the social security office doesnt need money to submit applications to receive new cards. When I called to request for a refund I was told that it was after a 10 day grace period and l was unable to get my refund. In know where did I see anything in the fine print it say anything like that. Not even in the receipt that they sent me did it say anything like that. This site is a complete SCAM stay away from it. If i could give a negative 5 stars I would.