John H.

Repeatedly being redirected to other sites with a form to fill out to renew this or that virus subscription it doesnt seem to be caught by one of top rated internet security programs right now cause its a simple redirect and asking for manual entry of personal info so not a virus persay collecting or altering anything

We have a very ill cat and ordered a medication that has to be kept at a cool room temperature. We ordered the medication about 2 weeks ago and it took about 10 phone calls and the order being reshipped twice before the order was sent with ice pack as was stated on order sheet. We just received another order of same medication paying extra fee for there to be ice packs and had none. The customer service rep argued that room temperature does not require ice packs despite we Paid for them to be included this time and ignoring the fact the regular 95-105 temperatures out side here is not room temperature.