Ordered seat covers 3/28 got note on back order. Tried to call CS several times since and couldn't get through, sometimes holding more than 10 min. Finally got fed up and emailed 5/18 didn't get a response till 5/24 but no definitive answer on when I could expect my seats. Called again 6/02 got a body but seat covers still on back order. Called again 6/09, now on my 3rd attempt of the day and so far been holding 9:03min. If you think the cable companies have horrible CS, try Quadratec