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An Item I was considering had a separate picture of a matching piece but the matching piece was not mentioned in the description. I called Maxsold and the person that answered the phone, after viewing my issue, told me that if I would send an email to *******@maxsold.com describing the issue that Maxsold would contact the seller and get a clarification on the matter.
I did as requested but received this response. "Unfortunately, we only have one-time access to the premises and do not have more information other than what is present in the catalog and pictures. Please note that the description takes precedence over photographs." First of all, photographs should either match the item or take precedence over the description. Second, why would Maxsold not have the ability to make a call to straighten out the conflict. Not good business in my opinion!
Tip for consumers:
Purchase at you own risk because you can't count on the item being what is pictured.
Products used:
Did not purchase item as Maxsold would not answer my question.
John G.'s review of MaxSold earned 2 Very Helpful votes
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