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I could not cancel the subscription during the 7 day free trial with Newspaperarchive. Com. They would not answer the listed phone or email address. Without my permission my credit card was charged $74.95 for their 6 mo. Subscription posted on 3/2/2021.
Tip for consumers:
Suspect a scam. I should have read BBB reviews before subscribing.
John G.'s review of NewspaperArchive earned 5 Very Helpful votes
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Hello John,
We're sorry to hear you had a negative experience with our services! We offer email support 9 AM to 5 PM CST Monday through Friday, and we are happy to assist with cancellation requests, however if you did not receive a response it's possible the address was entered incorrectly, or we did not receive a response to your email at the time. We also offer you the option of cancelling through your account, and have instructions available online for doing so. We do sympathize with your frustrations however and would be happy to assist you with any outstanding requests.
If you have any active issues, or would like to follow up with us, please email us at customerservice@newspaperarchive.com and we'll do our best to assist you.