I asked to add a third traveler to my current booking. They said "no problem" 1st rebook all three passengers then cancel previous booking. NOT! The airlines don't refund to 3rd party bookers. Furthermore, they did not keep me posted of changes the airline made to flights. Suddenly our return flights were changed to an overnite stay! Then they don't talk to you! SCAM, SCAM Cant give them NO stars either!