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John G.

Contributor Level

Total Points
84

1 Review by John

  • Houzz

2/11/19

I ordered Thomas the train kids sofa from house. The order was confirmed, and 4 days later it was canceled by seller? The facts are I found it for $56.99 free shipping. Canceled 4 days later and back on web site for $99.99. With plenty in stock. Houzz refused to honor their confirmation and want to to reorder at higher price. So they can cancel and raise price.

Tip for consumers:
Stay away from houzz. They will do this to you at some time.

Products used:
Nothing

Service
Value
Shipping
Returns
Quality
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Houzz T. – Houzz Rep

Hi John,

We are sorry to hear this! Do you have an order number or support ticket number you are able to share so that we can reach out to help?

Thanks!
Houzz Customer Outreach Team

John Has Earned 4 Votes

John G.'s review of Houzz earned 4 Very Helpful votes

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