John F.

Stayed at Extended Stay America, Hwy 183, Austin, TX...My enclosed trailer was broke into. Lucky it was empty... Homeless stay at this location, city funded. The rooms... broken cabinets, no soap, my socks are dirty from the floors not being cleaned, the smoke detector is out of date, blinds coming apart, ac unit needs to be serviced or replaced, the drop in stove top had coffee stains, small roaches, I had to clean the shower to use the shower... the list goes on. Make sure you check your windows above the ac unit, they're not locked...The only reason I stayed, Booking.com would not refund my money. I won't use them going forward.