John F.

I've placed 3 orders with this company for Epson inks in recycled cartridges. I experienced no problems with the first ones, but the second and third were a mess. Some of the cartridges put out streaks and failed to print, even after head-cleaning operations were performed (multiple times, each costing a lot of wasted ink). It's my observation that they don't pack their refilled cartridges in vacuum packed, air-tight plastic envelopes such as the original Epson inks are packed, hence they dry out during storage. LD obviously doesn't have sufficient quality control to know that, and perhaps doesn't care. After several phone calls with their technical assistants I was invited to send back my unused cartridges for a refund. I did that... I returned 14 cartridges, for which I was refunded a whopping $62. Needless to say, that was less than 30% of what I paid for them! My overall rating of this company is that it exhibits very poor quality control, then does not live up to its promise of 100% satisfaction. I will not go back to them for anything.