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Ink is ink so customer service is all that's left and this outfit fails miserably. I ordered an ink replacement on 3/31 and did not get it until 4/15. The Website indicated it would be sent with free shipping but then at check out added shipping anyway. It was only 5 bucks so I let it go as I needed the ink. I got an order confirmation with a tracking link that didn't work. Calling the support line was an endless wait loop and the callback promise and promised email response never happened.15 days and 6 unanswered calls later I did get the ink with a 4/10 shipping date stamp on it. Won't be won't going back.
Products used:
Laser ink
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I have not been able to speak to anyone on the phone regarding an order not received, I have been...
I have used LD for years with no problems, this past month I placed my usual order. It's been 2...
Thank you for your feedback, Kenneth. We sincerely apologize for any inconvenience you've experienced. We would like to know more about this and work on resolving it. Please send us a direct message with your details to our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always email or call us at 888-321-2552.