John D.

You can not reach match customer service people directly. These are the people who can actually fix stuff on your account. There is an intermediary group of people that you can call by phone but they have no power over your account. So when there is something wrong with your account, you have no ability to reach them and you are at their mercy to answer. My account has been locked over a week and they cant do anything about it and will not respond even though i called and emailed many times. Its a scam... stay away.