I read the reviews at on roomie match and already saw the red flags about rude customer services. But I didn't want to judge on other people's experience and decided to use it myself. I'm going to keep this short but I realize that these reviews are important, and whoever is working in customer service is VERY RUDE and condescending. I simply asked to be unsubscribed and if there was a more streamline way to do so. The responses were so unprofessional I can't believe this is how they are running themselves. It's ironic that this site is supposed to help people who are asking for help, yet this is how they talk to people? STAY AWAY.