John C.

The site is user friendly and lots of products to choose from. My only suggestion would be to add a category for pets. Great experience thus far, look forward to receiving the goods!

Left an iPad on the plane, notified Air Canada right away but they said I couldn't go back and look even though passengers were still leaving the plane. Filed the lost item and it was found. Sent to Charger Back website and told I had to pay $56 to ship it from Pearson to downtown Toronto via Fedex. Insane price so I compared with Purolator, UPS and Loomis and all were at least half. This company is a scam and Air Canada is worse for using them - of course Im sure AC is getting a kick back somewhere.