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Job was booked through Parcel2go,
Two week later, following extensive enquiries I received this Email from the carrier DX Delivery
Good afternoon,
Thank you for your reply and confirming the collection address.
Our records indicate that item was collected on26th of June from specified address and is currently stored in our delivery depot in Tipton.
However, there are no records of booked delivery.
As this was supposed to be arranged by Parcel2Go please contact them directly to book delivery with us.
Best regards,
www.dxdelivery.com
Parcel2go provide a Rubbish service -
Multiple occasions of pick ups missed & deliveries missed,
Despite taking contact details during the booking process when problems arrive there is zero attempt to sender/receiver to resolve any problem,
If delivery is unsuccessful it takes 7-10 days for your parcel to be returned,
No surprise the complete absence of any customer service, feedback or complaints procedure,
Disjointed service using multiple providers, ie drop off points, carriers etc,
I now actively avoid this rubbish service provider, better I pay a little extra for a reliable service
John C.'s review of Parcel2Go.com earned a Very Helpful vote
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