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In April 2021 I bought, via my credit card, a one-year BritBox [BB] subscription. About a month ago when wanting to watch BB screen required me to sign in again. No luck using my email and password. Went to BB Help and was advised BB has no record of subscription. So, I got full payment details from the bank and gave to BB. Now, 4 weeks later, and depending on who of the many changing help agents that respond, (i) there is no record of payment, (ii) yes there is a record but not under my email and (iii) all fixed and ready to go - but when I try to sign in, screen states I must buy a subscription.
I am so fed up!
John B.'s review of Britbox earned 2 Very Helpful votes
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