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We booked with homeaway back in January 2020. Owner of the property rejected the booking straight away - i was fine with that. But when I tried to claim my refund on my card, thats when the trouble started. Owner of the property did not cancel the booking so we couldnt get our money back immediately. Homeaway wanted me to jump through hoops before they would help. So I went to my cc co. Finally got my money back. Homeaway wanted me to update them. So here it is. Homeaway are unhelpful, useless. Will never use you again and Ive told my friends what happened. Have a nice day
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Management was rude and deserted her position and left friends in charge. She made jokes about...
