Joe T.

Good: The BBQ I order tasted great and ordering was easy.

Not so good: on Goldbelly's site the ribs were advertised as "a full 3lbs per rack". But what I received was 2 1/4 lbs per rack. So my 6lbs of ribs were really 4 1/2 lbs which meant I was short food for my small gathering. Good weight is variable, I get it, but this is 25% less. So looking at the BBQ website, they advertise racks as 2 1/4 to 2 1/2 lbs each. Clearly the issue is with Goldbelly's site. Upon contacting them they basically said "oh well, here's a $15 coupon off your next order" but I asked for a 25% refund or the missing 1.5lbs of ribs. Very poor customer service to a repeat customer.

I can't trust them anymore, and won't recommend them to anyone.

Here's a secret - if you want Snow's BBQ - and it is fantastic - you can order direct from their site and save ~$40 for a 2 rack package shipped to you. That's how much Goldbelly up charges in this case.