Joe S.

READ THIS: These people are literally the worst company ever! I bought a bike back about 4 years ago and when I received the bike everything was good, then after riding it for only 1 month the starter blew, so I contacted their corporate for a new starter and every person I got was completely ignorant, after waiting for a month I finally received the starter, here I took it to my mechanic which usapocketbikes would not cover my mechanic bill and I took the new starter to my mechanic and here they sent me the complete wrong starter after waiting a month for it, so I called them back again now pissed and I got even more ignorant people that completely did not want to help me, they claimed they wouldn't have the correct starter at their warehouse for another 2-4 months, so at that point I just completely gave up, I got stuck with a broken brand new bike for about 5 months which at that point I turned around and put my broken brand new pocket bike onto Craigslist and sold it broken without a starter because at this time they did not make the bikes with a backup pull start, and later sold the bike on Craigslist for dirt cheap which I was completely robbed by usapocketbikes for about 8-9 hundred dollars! After I sold the bike maybe a week after calling them and asking for the correct starter I started receiving hate/harassment messages on my personal Facebook profile, here the people at usapocketbikes that I kept getting on the phone everytime I called was using my personal information that I had given them to buy the bike off their website and using my personal information to look up my Facebook just so they can turn around and write harassment messages and cursing me out messages and it went on for about a week or two, so here I called corporate and asked if a ***** **** worked their and they said yes, which was the guy/s that kept messaging me on Facebook and would not do anything in regards to their own employees being ignorant and mistreating customers! You can take the time to message my Facebook with direct hate mail and harass my personal account by using my personal information that I had sent to you guys when I bought the bike but you guys couldn't help me out at all once with my broken brand new bike and starter!?