Bought an iPhone 8 on letgo. Checked the IMEI number and it was clear. 3 days later it was reported stolen. I told letgo about the incident and the seller, and they did nothing to remove his profile. They told me to report to the police, which I did and gave them the police investigation number.
They did not apologize, they did not offer to compensate me for my loss, they did not acknowledge that they left this criminal to post for 2 months after I reported the incident, letting him pull this stunt God knows how many times.
All their customer care did was deny any responsibility and say they would cooperate with the police, which does nothing for me.
I have deleted the app. They don't give a damn.