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Second time now with a damaged item. 6 Air filters all crushed with no packaging material to protect them. Try to check order, but it isn't linked to my email, and all I can see is a pat order and some shipping info on the other items, but it isn't listed as to what has shipped. Estimated dates to ship are incorrect. Waiting on phone for an hour, still no response nor a "call back." I feel like I'm calling Dell in 1994 waiting on hold. Big mistake to use these guys unless everything goes right.
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I contacted you on april 24th by phone and received a return form for my filter sent it back that...
No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
Hello Joe,
I am very sorry for the delay in trying to get a hold of us. We have a phone and email Customer Experience team who are working as diligently as possible to answer all of our phone calls and emails. Please email me your order number and I will be happy to look into this for you and come to a resolution quickly. I can be reached at Lindsey@filtersfast.com.