Hello Joe,
Thank you for your feedback and for making us aware of this incident. We strive for a world-class customer service experience. All of our calls are recorded so we can go back and review the call and issue any follow-up training that may be required. If you could please respond back in a private message with your order number and phone number you called off of I can look into this for you and find a resolution.
Thank you again and happy holidays.
Joe Has Earned 3 Votes
Joe N.'s review of Eastwood earned 3 Very Helpful votes
Hello Joe,
Thank you for your feedback and for making us aware of this incident. We strive for a world-class customer service experience. All of our calls are recorded so we can go back and review the call and issue any follow-up training that may be required. If you could please respond back in a private message with your order number and phone number you called off of I can look into this for you and find a resolution.
Thank you again and happy holidays.