Tried to purchase tickets on seatgeek and received an error message. Never received anything further about the tickets being purchased. Next day I noticed a charge for the tickets, that I NEVER RECEIVED. Now seatgeek is telling me that they didn't see an error on their end and won't refund my money. Good thing there are other ticket sites out there.
Hi Joel, thanks for reaching out and sharing your story with us. We're so sorry you had a negative experience and we'd love to look deeper into this issue with you. Please email us (and reference this post) at hi@seatgeek.com and we'll dive in!