Joel M.

Went to Walgreens to use a coupon because the amount of payment was 1/2 of what my insurance co-pay would be. The pharmacist refused to honor the coupon stating that "Walgreens doesn't take them anymore." Called Goodrx and the rep told me that Walgreens is under contract to honor them. That she would call Walgreens HQ and have them deal with the local store. Rep also advised that I go to another local Walgreens store. I took that advice and went to another Walgreens and the coupon was honored the same day. Today Goodrx rep called me back and told me that Walgreens advised her and she wanted to pass on to me that they have counseled the pharmacy manager at the local store and that the coupon is to be honored and I should go back to that store if I wanted to. I am very impressed with Goodrx that they took prompt action and that the local Walgreens store was put in its place.