Ordering process went smoothly on two separate occasions. Orders arrived within expected time, seemed longer but probably because i wanted my stuff... t-shirt i received was printed great, got detail in a complicated design. Quality of shirt itself is nice, soft and lightweight, roomy but not huge. Same for hoodie i ordered later. Nice print, hood of same quality. A soft, lighter than expected cloth. Fits well, love it. Overall 4\5 stars because the price of each was high, i guess pay for good work and materials,.