Jonny R.

I wish I had come here first! I have used a few different Freelancer-type online sites with some great results, however Freelancer.com is nothing short of a scam. Huge amount of hidden fees and charges that are NOT made clear before signing up. We set a maximum budget to spend on our site and they took the entire amount before any work had even started. On top of this they charge payment fees, project fees, recruiter fees and more. I cancelled the job within hours of listing purely on the basis they are dishonest and basically a scam. Their own terms and conditions clearly state you can cancel within a WEEK and get a full refund but they have denied it. 3 weeks later I haven't received a cent back. I've written them multiple, extensive emails, used the chat support and got no where. I've cited their own T&Cs as well as the federal law and they just come back with 'We've looked into your request, and you are not entitled to a refund.' I've been extremely patient and persistent and got nowhere. Now, out of pocket and haven't had a cent of work done. If after all this you still want to use them I highly recommend asking for a full statement of charges Before giving them your card. Once they have it you will never get your money back.