Developed in part with a grant from
the National Science Foundation

Member since December 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 324

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Joe

Best Buy

Best Buy


Had MAJOR problems with Best Buy today. I attempted to order a tablet (IPad). When I reached the order screen and prepared to make payment, I received an error stating the item was no longer available. I chatted with a BB rep, who said I should try again because he showed it to still be available. If that did not work, try again and call BestBuy I was still not able to order , so I called BB and was informed that the item was not available. Thereafter, the item was no longer available on the website at that price (listed for $80 more), and other options were also increased in price by over 10%. Ordered an alternate option. Subsequently received a voice message from BestBuy needing info. I returned the call and spent 45 minutes on the phone attempting to determine what the issue was. I was bounced between 3 different reps, all of whom said they could not help (despite the fact that I provided order # and the BestBuy reference #). I then attempted to chat with BestBuy, and the response I received was "I see that the case is open they are still working on this issue I request you to wait for a couple of days."

Wow - really great and effective service. This should tell you all you need to know about BB and their customer serice.....

Joe Has Earned 1 Vote

Joe L.'s review of Best Buy earned a Very Helpful vote

Joe hasn’t received any thanks yous.

Joe doesn’t have any fans yet.

Joe isn’t following anybody yet.

Similar Reviewers on Sitejabber


Ordered a Washer/Dryer combo in store. Scheduled for deliver that Friday between 2 pm and 6 pm....


I was a huge BB fan, not anymore. I went online around 5am and purchased 2, same day store pick...