Customer service worst ever. Offshore Co. Needed to return purchased pool part that was wrong, CSR. Said I needed to take pic. And Email to her, then she said they would Email FedX return label after 5 calls the gave me part return #. Still no FedX label called back talked to another CSR gave him return # said the # was not in system wants another pic. I Quoted there mission statement and return policy. Never order from this Co.