I bought 2 tickets for Liverpool vs Chelsea.
It was very expensive but considering the importance of the match,
It wasn't surprising. I did not get the tickets until 2.5 hours before kick off. But they were consistantly in touch with me.
It was quite nervy especially since it was my first time buying from the site.
The customer service was good but it was sometimes quite hard to get through
Via phone. Overall everything turned out well.